Skip to content

Shipping policy

SHIPPING POLICY

Thank you for shopping with Pawze.

Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or public holidays are processed on the next working day.

Estimated Delivery Delivery typically takes 8–15 business days after dispatch. These are estimates and not guaranteed. Occasional delays may occur due to carrier backlogs, customs processing, or circumstances outside our control.

Shipping Costs

  • 1 bowl: $4.99
  • 2-pack: Free shipping
  • Orders over $80: Free shipping

Discount is applied automatically at checkout — no code needed.

Customs & Import Fees International orders may be subject to customs duties, import taxes, or VAT depending on your country. These charges are the responsibility of the customer and are determined by your local customs authority. We are not responsible for delays caused by customs processing.

Incorrect Address Please double-check your shipping address before placing your order. Pawze is not responsible for failed or delayed deliveries caused by incorrect or incomplete addresses.

Lost or Damaged Orders If your order arrives damaged or hasn't arrived within the estimated timeframe, contact us at pawze.pet@gmail.com with your order number and photos and we'll make it right.